Sources of information and advice

You might want more information or to seek independent advice about the best course of action for you.

Financial Ombudsman Service
Can help if you’re unhappy with something a financial business has done.
www.financial-ombudsman.org.uk

Citizens' Advice Bureau
Can help with money and housing problems.
www.citizensadvice.org.uk

National Debtline
A charity offering free, confidential advice including a comprehensive website section on mortgage arrears.
www.nationaldebtline.org.uk

StepChange Debt Charity
Offers assistance in resolving multiple debts.
www.stepchange.org

Community Legal Advice
A community legal advice website has advice and information sheets on housing issues and the helpline (0845 345 4 345) can provide callers with general housing advice as well as specialist advice for those who are eligible for legal aid.
www.communitylegaladvice.org.uk

Law Centres
Law Centres are independent, and employ lawyers and specialist advisers to assist and represent clients in court.
www.lawcentres.org.uk

Her Majesty’s Court Service
The official website detailing all Courts within England and Wales
http://www.justice.gov.uk/

The National Mediation Helpline
The National Mediation Helpline provides a low-cost way to resolve disputes out of court.
Tel 0845 603 0809
www.nationalmediationhelpline.co.uk

Payplan
Free Debt Management Plans, IVAs & Free Debt Advice
www.payplan.com